2018 Professional Development Session CPR Group
The first on 4 workshops run by the CPR Group will be held on Wednesday the 16thof May at the Queensland Tennis Centre.
Session 1, Wednesday 16 May, 10am-12pm
Identifying and differentiating your value proposition
Optimising customer service and satisfaction
Steve Connolly from the CPR Group will be presenting this course.
Steve Connelly directs CPR Group’s sport and community development team, which
specialises in club and association training and mentoring programs and assisting sport and
recreation organisations and Councils to implement effective planning.
Steve is an inspirational speaker. Through his work with community, sport and recreation
organisations, Steve is driving the innovation of governance to ensure long-term sustainability
and viability in a transforming community sector.
For more than 20 years, CPR Group has guided training, planning and funding projects across
Queensland, New South Wales, South Australia, the Northern Territory, the ACT and Western
Australia to create Happier Volunteers. Thanks to their commitment to sport and the community
sector, CPR Group’s clients continue to innovate and now operate viably in the fast-paced
world of 2018.
Steve is a qualified workplace trainer.
This will be a great workshop for all members of your staff, coaches, counter staff or managers.
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